Q1. If we can make products according to the dimensions those clients provide?
A1: most products we have standard sizes, sometimes we can customize clients’ ideas if the quantity is large.
Q2: what kind of printing do we use?
A2: We suggest heat transfer printing,also we can used Hot Stamping,Printing,Embossing,UV Coating,Silk-screen Printing or Sticker.
Q3: what is heat -transfer printing?
A3: Heat-transfer printing, also referred to as thermal printing, thermal-transfer printing and thermal-wax transfer, uses heat to transfer an image from wax to an object. Thermal-based printing methods work with pre-printed images on a single paper sheet or produce printed-on-the-fly images made by layering wax dye onto an object. Heat-transfer printing can replace or supplement alternative printing methods.
Q4: how fast is the delivery?
A4: for tents , usually 5-10 days. For furniture, usually 3-5 days. For customized products or new products , we need some more time , about 10- 15 days.
Q5: How long is the warranty:
A5: one year. Of course sometimes we will depend on the actual situations.
Q6:How to order?
A6:Please send us your purchase order by Email or we can make you proforma invoice under your request.
We need to know the following information for your order before sending you PI.
1)Product information-Quantity,Specification(Size,Material,Technological if needed and Packing requirements etc.
2)Delivery time required.
3)Shipping information-Company name,Street address,Phone&Fax number,Destination sea port.
4)Forwarder's contact details if there's any in China.